FAQ

Q: How soon will my order ship after it is placed on Shopify?

    A: As long as the part(s) are in stock, orders placed Monday - Friday by noon ET will ship same day.   Orders placed after noon ET will ship next business day.  

Q: Can I choose my ship method?

    A: Yes, you will be prompted in your cart to choose a ship method that is best for your needs along with the cost.

Q: What if I am unsure of which part I need specifically?

    A: Contact us at info@bioresponsesolutions.com

Q: If I need to return something, how do I do this?

    A: Go to your menu in your customer account and click on the returns menu and follow the process.